How To Leverage Innovation And Add Value For Clients
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How to Leverage Innovation and ADD VALUE FOR CLIENTS DURING A TIME WHEN MANY CONSULTING FIRMS are struggling to stay afloat—offering deep service discounts and laying off employees left and right—North Highland’s Nashville office, led by TAB Member Nancy Schultz, is thriving. KEEPING…
How to Leverage Innovation and ADD VALUE FOR CLIENTS DURING A TIME WHEN MANY CONSULTING FIRMS are struggling to stay afloat—offering deep service discounts and laying off employees left and right—North Highland’s Nashville office, led by TAB Member Nancy Schultz, is thriving. KEEPING THE 50 “Some of the Members in my group have been in similar positions, and they’ve been FULL-TIME CONSULTANTS dead-on with their advice.” in her office busy is made easier thanks to the diverse client portfolio, including healthcare, LEARNING DIFFERENT WAYS TO automotive and retail. THINK STRATEGICALLY
But much of the credit also goes to Nancy herself, Nancy also values the time and thought that her with her understanding of how to leverage TAB Facilitator has put into mentoring her over the innovation and opportunity to add value for last several years. “He’s always sharing different her clients. templates he’s created and different ways to think through strategic planning,” she says. “Whatever your business is, you always have to bring new ideas, new products and new marketing strategies to the table,” she believes. “You have to up your game because it’s so competitive out there. If you’re not innovating, someone else is.”
KEEPING HER EXECUTIVE SKILLS SHARP
To stay ahead, particularly in the ever-changing healthcare industry, Nancy encourages her consultants to keep building their toolkits by attending training seminars and industry conferences, and sharing what they learn at office lunch and learning sessions. It’s no surprise that Nancy appreciates the valuable relationships she’s developed with her To keep her own executive skills sharp, Nancy looks TAB Facilitator and peers. North Highland itself is a to monthly meetings with her TAB Board peers, even rare firm that hires local consultants to serve local though, as Vice President and Nashville Local Office clients. Lead—part of a $400+ million company with 27 offices around the globe—her situation is a bit different than entrepreneurs on her Board. “As she puts it, relationships are key to our success. Some consultancies sell a type of Still, she says, the old adage about loneliness at the work. Our goal is to build strong relation- top is valid. “You can’t share everything with your ships within the cities and communities company peers when they’re in another city, and you can’t share big challenges with your employees,” she where we’re explains. “The TAB Meetings are a productive outlet located.” to bring issues to every month.”
Among the issues Nancy has brought to the table are the different roles she’s been tasked with, including heading up strategic growth projects for North Highland corporate as well as running the Nashville office.
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Source: The Alternative Board