Business Owner Finds Full Potential for Growth

With Help from THE ALTERNATIVE BOARD BUSINESS OWNER FINDS “FULL POTENTIAL FOR GROWTH” In 2013, Queensland resident Michael Spragg was already an established business owner, when he was invited to join Laser Plumbing and Electrical, a premier electrical and plumbing contracting network across Australia and New Zealand. Spragg’s firm, S.O.S. Plumbing—which he’d led as owner and director—had been operating successfully since 2006. “WHEN THE LASER The improvement in communications and culture has led Laser Plumbing Gumdale to GROUP APPROACHED US new levels of success. As Michael reports, “Our net profit percentage has increased we were experiencing growing pains in our since I joined TAB, because we’ve been able business,” Michael recalls. “We saw this new to identify our highest profit margins and affiliation as an opportunity to professionalize our concentrate our efforts on these areas.” business and also work with the knowledgeable and effective owners in the Laser Group.”

Today, Laser Plumbing Gumdale employs 34 team members across Queensland, delivering a wide array of domestic, commercial and industrial services. Primarily, the firm serves builders and developers who construct large-scale townhouse developments, as well as aged care facilities.

In 2015, Michael decided to join The Alternative Board in order to sharpen his executive skills.

GROWING A BUSINESS WITHOUT FORMAL TRAINING MOVING FROM IDEAS TO ACTION “For me, the main reason for becoming a TAB Member was to reinforce whether I So what does Michael say to other Queensland was doing everything I could for my business owners and managing directors business to achieve its full potential for considering membership in The Alternative growth,” he says. “This was especially Board? important because—having transitioned from a tradesman to a business owner—I “When you think about running a had no formal business training.” business, the challenge you face is transforming all the information and ideas in your head into concrete action.” And while TAB Membership has proved helpful in a number of ways, Michael says the key “TAB Membership greatly assists in helping benefit centers around the best utilization of Members with the day-to-day running of their his employees. businesses, but the TAB Facilitator and Board can also help you achieve your strategic vision “The biggest challenge and most important asset through specialized coaching and practical you have in business is your staff,” he says. solutions.” “Working with other private business owners like myself, I’ve learned how to better understand my employees’ needs and concerns, and dramatically improve our communications and business culture.”

TheAlternativeBoard.com

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Source: The Alternative Board